Product Availability Policy

Please note that due to the nature of our business, it is possible that when placing an order we may be out of stock of an item you have purchased. We will always do everything possible to fill all orders.

However in the event that this may happen we will contact you directly to advise you of this and offer you a full refund.

You may, depending on the item you have purchased also have the following options:

We may be able to place an order with our jeweller for the item you have purchased. If this is possible we will advise you of approximate turn around times to enable you to make a decision.

We may provide alternative options or variations of your original order for your consideration.


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